From my list of pet peeves — the drive-thru lane


It should be a well-established fact that complicated and time-consuming transactions should NOT happen at the drive-thru window. Ever. Unless you have a disability that means you can’t leave your vehicle. Then I will cut you some slack. Maybe, depending on how long your transaction is drawn out.

The drive-thru is not the place to ask for a rundown of all the toys available for the Happy Meal, including a detailed description, so you can make a decision for each of the four meals you ordered. This is a free toy, not the college admissions process. Take what you get. If that’s not doable because Junior may have a meltdown, go inside. (But then leave quickly because no one wants to see or hear Junior have a meltdown. That’s another pet peeve for another post.)

The drive-thru is not a place for any transaction at the bank that requires multiple trips back and forth of that little plastic shuttle. You get to send it on one trip, maybe two max. Anything more than that, go inside. And it certainly is not the place to ask the teller for a breakdown of your last 50 transactions because you think your debit card may have been hacked. That’s what online banking is for. Or the lobby. Or the phone.

And under no circumstance is it OK to go through the drive-thru at the pharmacy for anything other than drugs. Prescription drugs. Not a list of aspirin, antacids, toilet paper and a candy bar. The pharmacy likely won’t get your stuff anyway and no one wants to wait while you argue about it. This drive-thru is a convenience for sick people who can’t or shouldn’t come in contact with other people. It’s not a convenience for someone who doesn’t want to walk 25 feet across a parking lot.

The drive-thru can be a pretty cool thing when used correctly. Simple order, money ready, get your drink and/or food. Go. Drop off a check to deposit at the bank. Done. Not drag your kid with a heinous cough into Walgreens and get the death stare from every person inside. Priceless. Let’s keep that line flowing.


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